ABSTRACT

The increasing pace of technological advance has major implications for how Islamic financial services are delivered, with significant implications for staff and their clients. The effect is equally destructive for conventional financial services, with threats of closure of branch offices as clients increasingly transact their businesses online rather than face to face. The chapter identifies some of the issues which could be further explored, notably process and product innovation and the new Islamic funding possibilities opening up with advances in data management. Expect to see more diversity in currency regimes as the global economic rankings change, but the present’s opportunities for Islamic investors who can hedge their currency assets to match their currency liabilities. Islamic banks compete with other Islamic banks for deposits, with a key aim being to encourage customers to have their monthly salaries paid electronically direct into their bank accounts.