ABSTRACT
This chapter describes a novel and successful partnership between a NHS specialist palliative care service and a third sector organisation that delivered two palliative care services for seamless care and support. It outlines the features of the partnership that provided an integrated approach, and discusses factors that promote and hinder a collaborative approach. Collaboration and integrated health and social care continue to be an ambition for patient-centred care, especially for patients with palliative care needs in the community. The integrated approach was made possible by having the essential elements of leadership, shared values and vision, working towards the same goal, co-location, flexibility, trust, and respect for all aspects of clinical and non-clinical care.
