ABSTRACT
This chapter begins with a list of mindset shifts that team coaches must make to be effective. It presents examples of each mindset in practice showing how the mindset leads to decisions on how to structure, design and execute a productive team coaching engagement. Emotion influences all actions and interactions in teams – the more complex and stressful the work, the more emotion is generated. Team emotional intelligence theory proposes that emotionally intelligent team norms turn this emotion into interactions and energy that are constructive rather than destructive. The transition from coaching individuals to coaching teams requires a shift in mindset. A team coaching mindset begins by understanding the central differences between individual and team coaching. The effective coaching of individuals requires creating a secure and trusting relationship in which the person coached feels safe to openly share their thoughts and feelings.
