ABSTRACT

This chapter examines how team effectiveness is measured in the literature, the key components and outcomes that impact team effectiveness, and consequently how team coaching interventions might be approached. It highlights some of the gaps for future research and provides insight into how the co-authors bring together theory and practice in their own team coaching practice. Team effectiveness is an assessment of the quality of team performance outcomes in relation to specified standards, such as task outcomes, team member satisfaction, team viability and learning outcomes and over 130 models or frameworks of team effectiveness exist. To understand how team coaching contributes to team effectiveness, an understanding of what has being measured as team effectiveness is crucial. The mediating factors explain how team inputs are transformed into outcomes and the recent thinking in team effectiveness literature is that they consist of processes and of emergent states.