ABSTRACT
This chapter deals with a brief introduction to the landscape of longitudinal research within the museum and heritage sector. It describes the discussion by focusing on the findings from a recent study conducted at the International Slavery Museum in Liverpool and the Center for Civil and Human Rights in Atlanta, Georgia. The chapter explores the ‘narratives of transformation’—stories which illustrate and highlights the role museums play in promoting and encouraging social justice to become an embedded part of people’s experience. Visitors are nudged through the transformation process by a myriad of experiences which include personal experiences, exposure to different forms of media, and other visits to cultural institutions. There is a growing body of research with regard to the impact of museum visits on visitors, from both practitioners and academics who are hoping to better understand and model the reach of museum and heritage practices on visitors and community members.
