ABSTRACT

This chapter focuses on the organizational factors that played a role in "failing" to prevent genocide in Rwanda. It also focuses on the interplay between the United Nations Assistance Mission for Rwanda military leader, General Romeo Dallaire, the UN, and its member states—particularly the USA, Belgium, and France, as well as the Rwandan government. As Dallaire was to discover, much of the ethnic disagreements were rooted in an extended period of colonial dominance. By considering the organizational analysis the chapter deals with key issues such as leadership, ethics, organizational structure and culture, and globalization. Political problems confronted Dallaire as soon as he set foot on Rwandan soil. He needed an administrative structure to help with the establishment of a democratic parliamentary system, complete with a new police force and armed services. For Dallaire, the military situation was highly problematic. The chapter considers the relationship between organizational arrangements and the potentially devastating outcomes of decision-making.