ABSTRACT
This chapter examines the link between sustainable outcomes and process sustainability, by way of a case study. The 'outcome focus' of the case is the attempt to determine a new waste-water treatment option for a regional town in a particularly beautiful part of southern Western Australia. The chapter begins with an introduction to the content of the problem, and then outlines the development of conflict surrounding possible solutions. It presents some information on the timing of the development proposal. The natural environment of the Albany district is a major attraction, and a reason for inward migration. The pristine, often rugged coastline is also prized for its tourism value and the region is marketed as the Rainbow Coast. A reticulated sewage collection, treatment and disposal system was first constructed in Albany in the 1960s to alleviate major health hazards. The system has undergone a series of modifications and expansions to meet the needs of a steadily growing number of users.
