ABSTRACT

This chapter explores some examples of multi-stakeholder dialogues and the criticisms that have been raised concerning the corporate governance processes. It shows that interactions must be explored and developed to realise a corporate citizenship practice based on reciprocal engagement between managers and stakeholders. The chapter introduces a form of a multi-stakeholder learning dialogue that could contribute to the emergence of corporate citizenship practice and provides corporate governance. More active stakeholder involvement or participation in both social performance planning and social auditing has long been advocated to guard against managerial myopia and 'groupthink'. Open-Space Technology seems a particularly appealing large-group interaction method (LGIM) for generating alternative stakeholder assumptions concerning knowledge construction and for involving those who are less powerful, previously silent and more marginalised. Facilitator interventions are minimal, potential for tapping stakeholder energy/creativity may be greater, and logistical demands are lower than with other LGIMs.