ABSTRACT

This chapter details some of the issues concerning the measurement of environmental performance in supply chains and how Xerox has developed its own environmental performance matrix to provide a measure of environmental performance for the whole supply chain, for each functional element within the chain and for different product delivery scenarios. The Integrated Supply Chain at Xerox Ltd is a large, complex organisation which has many potential impacts on the environment. In order to better understand and reduce those impacts, an environmental bias has been introduced into the decision-making process which allows more environmentally conscious decisions to be made. However, the real strength of this decision-making tool comes when planning future strategies or assessing different manufacturing or product delivery scenarios. The rationale for applying the methodology to the Xerox Integrated Supply Chain is that it too has many different functional elements, all of which produce a range of chemical emissions.