ABSTRACT

Distributed decision making is intrinsic to a variety of complex systems, for example, air traffic control, military command and control, and telemarketing networks. In such systems, human decisionmakers (DMs) who may be geographically separated, must coordinate to share their information and resources, and to sequence or synchronize their activities to attain common team goals in what is generally a dynamic and uncertain environment. Team coordination can be viewed as occurring along four dimensions: goals, resources, information, and tasks. Goal coordination involves goal selection and decomposition, and incentive strategy design in hierarchical or multilayer organizations [15, 17, 25]. Resource coordination is the allocation and management of limited-sharable resources among multiple DMs who are responsible for different activities [16, 18]. Information coordination involves dissemination and fusion of uncertain and incomplete information among distributed team members [20]. Finally, task–action coordination is the act of sequencing or synchronizing interrelated activities among DMs [15].