ABSTRACT
Technological realities of multiple, ubiquitous information delivery streams for user notification often beg improved interface and usability in human-computer interaction (HCI). Many new HCI approaches hint at promising notification solutions, but the HCI field faces five important challenges that can be assisted by applied research in the cognitive systems community. When resolved, designers and researchers will have convenient access to basic research and guidelines, requirements engineering methods for notification interfaces, better and more usable predictive modeling for pre-attentive and dual-task interfaces, standard empirical evaluation procedures for notification systems, and conceptual frameworks for organizing reusable design and software components. This chapter provides an overview of these challenges and discusses some initial work undertaken in each area.
