ABSTRACT

Prologue: Developing Effective Training Programs in the Federal Government Training is an area of public-personnel or human-resources management that tends to get the short shrift. When funding is available, training is bountiful, but with shrinking budgets at every level of government, training programs are, more often than not, placed on the back burner. The necessity of training is evident with respect to effective long-and shortterm planning, and government officials extol the virtues of training, but the fact is that public employees rarely receive adequate training. Indeed, in the 2002 Federal Human Capital Survey administered by the U.S. Office of Personnel Management (OPM), only about half of the federal employees surveyed stated that they were satisfied with the job training they received.