ABSTRACT

The concept and process of “consultation” can best be analyzed by 1) describing the range of services that are offered by various consultants to various clients in individual or organizational contexts, 2) classifying them into three distinct models of consultation, 3) identifying the different assumptions on which the models rest, and 4) showing why process consultation which focuses on building a “helping relationship” with the client will increasingly become necessary (Schein, 1999). My analysis will be based on clinical data, by which I mean events observed in the actual clientconsultant context, where services are being delivered for fees (Schein, 1987).