ABSTRACT
The current state of public knowledge about crime and justice in industrialised countries poses serious challenges for those concerned with the quality of penal policy. Several chapters in this book have described the extent of public dissatisfaction with penal policy and practice; they have also revealed the complexity of attitudes that are layered, and different layers can be inconsistent. As John Doble (this volume) has demonstrated, people often want and expect contradictory and incompatible outcomes from their systems of justice. Above all, people are poorly informed about both crime and justice. This chapter sets out to explore the scope for strategies that improve public knowledge and public confidence in the administration of justice.
