ABSTRACT

Cyberspace can be a great tool for an organization; however, workplaces have not yet come to grips with how to use electronic communication in the most productive manner. On the one hand, the introduction of electronic communication within our places of work has improved communication, the pace at which we conduct our work, and provided greater access to important information. However, on the other hand, workplaces have experienced problems with how individuals from both within and external to the organization have utilized these new types of communication.