ABSTRACT
A primary issue often set aside in the development of public–private partnerships (PPPs) for service delivery is that municipal services and the process of their delivery are an integral part of a multifaceted, multifunctional organisation. They do not stand as isolated initiatives but are part of a broader municipal effort. Similarly, the process of changing the approach to service delivery is not an isolated shift, but one that often falls within a much broader set of municipal reforms. The process of developing private sector participation (PSP) in urban infrastructure and services is influenced by, and influences, the entire process of municipal reform.
