ABSTRACT

This chapter is devoted to scrutinizers, with a primary focus on non-governmental organizations (NGOs). Their emergence has entailed that corporations have to deal with demands for what has become labeled as corporate social responsibility (CSR). The analysis specifies the roles taken in these evolving governance relations and the resulting necessity for businesses and corporations to participate in such governance relations in order to organize and to meet challenges that follow from them. By means of five case studies, the chapter shows how interaction modes can span from critique, via dialogue, to norm setting. It is demonstrated how normative ideas about the role of business in global society shape governance relations.