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Chapter

Greater alignment, greater success

Chapter

Greater alignment, greater success

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Greater alignment, greater success book

Communication needs assessments and training program assessments

Greater alignment, greater success

DOI link for Greater alignment, greater success

Greater alignment, greater success book

Communication needs assessments and training program assessments
ByPiyawan Charoensap-Kelly
BookThe Handbook of Communication Training

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Edition 1st Edition
First Published 2018
Imprint Routledge
Pages 21
eBook ISBN 9781315185859

ABSTRACT

This chapter illustrates why assessment is widely valued and considered a Best Practice by the training and development community. It presents an overview of the knowledge and skills communication consultants, coaches, teachers, and trainers (CCCTTs) should possess to conduct effective needs assessment and evaluation. The chapter seeks to familiarize novice CCCTTs with the language and basic how-to’s of assessments as well as provide veteran CCCTTs with new ways to refine their assessment approaches.

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