ABSTRACT
This chapter talks about the balance between helping a troubled student and setting appropriate professional boundaries. Elizabeth Andrews is a Residence Life Coordinator at Newton State University. Newton is a large, public institution that enrolls approximately 18,000 students. About 7,000 undergraduates live in the residence halls on campus. She oversees a residence hall of 600 students. Most of Newtown's undergraduate students are from in state. The majority of her resident students' family homes are within a two-hour radius of the institution. She started working at Newton in Residence Life this fall, after completing her graduate program in student affairs at Centre State University. Two months into the fall semester, on a Sunday afternoon, she returned to the residence hall and am stopped by a Student Desk Worker (SDW) who alerts me that a resident is in the hallway crying.
