ABSTRACT

e-Learning is the type of learning where electronic technologies are utilized to access educational curricula outside the conventional classroom. e-Learning is the main information communication and technology (ICT) tool used for teaching and collaborating learning. e-Learning usually refers to the structured and managed learning experience and maybe provided partially or wholly via a web browser or through the Internet and intranet or multimedia platform. Tertiary institutions are mandated to create, adapt, and disseminate knowledge to individuals with better professional competencies. This could be achieved using e-learning facilities in the classroom instructions. Specifically, the office technology and management (OTM) courses are expected to comply with 21st- century technologywise since the secretaries are the custodians of the technologies. This paper focused on identifying the e-learning facilities for teaching and learning OTM courses in Nigerian tertiary institutions. The total population was 229 OTM and ICT lecturers used as a respondent all drawn from the seven tertiary institutions in northwest Nigeria. The whole population was used as a sample of the study because the population is manageable in size. The research was guided by three research questions. A structured questionnaire was the instrument 2used to collect data. It was categorized as SA = (strongly agree), A= (agree), D = (disagree), and SD = (strongly disagree). All of the categories have points of 4 and 1, respectively, in order of their importance. The analysis of data was done using mean and standard deviation to answer the research questions with a benchmark of 2.50. Conclusions and recommendations were also drawn based on the findings. Among others, the paper recommended that the e-learning approach should be used in teaching the OTM courses in tertiary institutions; the management of the institutions should encourage teachers and students to access the facilities that were not accessible as they collaborate and enhance teaching and learning, and special grant for intervention should be provided by the government to collaborate e-learning instructional delivery in tertiary institutions.