ABSTRACT

Many of the basic criteria established for the award are built into the Lean Six Sigma process. Genichi Taguchi contributed in several areas related to Six Sigma and Lean Manufacturing primarily in the area of statistics. There are many contributors to Lean Six Sigma and several were the original pioneers of the Total Quality Management movement. Eli Goldratt in Lean Six Sigma is known for his work on theory of constraints, which is now also called constraint management in the business community. Leaner supports basic quality concepts such as: customer satisfaction, supplier satisfaction, and continuous improvement. Both customer and supplier satisfaction are based on the principle of the customer or supplier feeling that process improvement is in place and not based on return-on-investment or other revenue factors.