ABSTRACT

Quality-assurance audits of internal facilities are performed to assess the status of a manufacturing operation, laboratory, or any other support function as it pertains to the development, manufacture, packaging, storage, and distribution of a product. Support functions such as purchasing, planning, document control, complaint handling, and servicing are areas also reviewed routinely. Substantial amounts of information are provided to management through the normal reporting relationships; however, the internal audit offers the advantage of providing objective information that does not contain bias for any reason.