ABSTRACT
Behavior analysis is a technology of behavior change based on science. “Maximum effectiveness of the technology depends on the interpersonal communications of its practitioners.” If professional behavior analysts are a beginning behavior analyst, the most common situations for using interpersonal skills will be related to their role in implementing and managing a behavior program in therapy settings or a consulting plan in business settings. Using generous amounts of positive feedback and approval is another interpersonal skill that is essential at the stage of the process. Professionals with good interpersonal skills know how to build good rapport, show a caring attitude, and act friendly toward others. They are well prepared in meetings, and they deliver content so that others can understand it, using nonbehavioral language if necessary. Many organizations employing behavior analysts are small operations where the table of the organization is fairly flat. But effective behavioral consultants are likely to gain responsibilities for supervising others soon enough.
