ABSTRACT
This chapter focuses on results that showed audible listening behaviours are sizably more important to perceived emotional awareness and affect change than visible listening behaviours. It provides a discussion of multidimensional definition of listening with its cognitive components. Cognitive elements of listening are those internal processes that operate to enable individuals to attend to, comprehend, interpret, evaluate, and make sense of spoken language. In general, affective components of listening include any variable that influences an individual's motivation to listen. Listening is simultaneously a cognitive, affective, and behavioural phenomenon, something that occurs internally but also something that is judged as competent based on overt behavioural responses in specified contexts. Importantly, both generic and specific responding can be audible or visible; the primary distinction is whether the listening response is placed at a specific point in the conversation, presumably on purpose by the listener to communicate something to the speaker.
