ABSTRACT

Management competencies are the skills, attitudes, and abilities necessary to do a job. Research has shown that some of the competencies commonly used across disciplines by successful managers include: communication skills, team-working, self-management, strategic-orientation, decision making, risk-taking, and creativity. It is easier to measure hard skills like financial expertise yet more challenging to measure less-tangible skills like effective communication or teamwork. To advance our performance as employees and coworkers, we must learn which competencies are necessary for our role and account for the fact that our roles regularly change, as does what is expected of us. What is needed today may not be sufficient for success tomorrow. Chapter 2 focuses on the importance of aligning competencies with a person’s role today and anticipating future needs. A time and need orientation framework is presented, as is a description of 50 essential competencies. The concept of proficiency levels is discussed, and three managers are introduced as case examples, which will form the basis for illustrations throughout the book.