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Chapter

Marketing Communication Strategy in the Age of Interactive Media

Chapter

Marketing Communication Strategy in the Age of Interactive Media

DOI link for Marketing Communication Strategy in the Age of Interactive Media

Marketing Communication Strategy in the Age of Interactive Media book

Marketing Communication Strategy in the Age of Interactive Media

DOI link for Marketing Communication Strategy in the Age of Interactive Media

Marketing Communication Strategy in the Age of Interactive Media book

ByCharles F. Hofacker
BookThe Routledge Companion to Strategic Marketing

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Edition 1st Edition
First Published 2020
Imprint Routledge
Pages 13
eBook ISBN 9781351038669

ABSTRACT

In this chapter, five basic categories of the digital communications mix are reviewed. The categories are derived from the important distinction between push and pull marketing, and from whether the communication asset is owned, paid or earned. In general, the communication dynamics between senders and receivers have shifted over the past 120 years in such a way as to favor the receiver and therefore to favor pull communication over push. Firm–consumer communication is no exception to the trend. In light of such changes, and the high level of complexity overall in the communications environment, multi-armed bandit and genetic algorithm approaches to attribution are reviewed. Finally, some potentially interesting research questions are posed.

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