ABSTRACT

Information technology (IT) has been complaining to

Facilities about additional power and air requirements

needed for the server room within the enterprise headquar-

ters. IT has documented the current and future environmental

requirements for production equipment. The business park,

where headquarters is located, is having new construction

being performed for other business expansions. While dig-

ging a new trench, the power company cuts the power to the

entire business park. No problem; the generator kicks on and

the server room equipment is continuing merrily on the

production processing schedule. The power company gets

the power back on, the generator senses the power and

switches back to regular power. Oops, the building’s unin-

terruptable power source (UPS) breaker trips and the server

room does not have an additional UPS in place nor does it

have a separate power source. As a result, all 200+ network

devices and servers hard crash when the building breaker

tripped and the generator did not come back on because it

sensed the line power. IT needs 72 continuous hours to

recover and bring all systems back online. Could this have

been prevented? Were there simple items that should or

could have been in place for business continuity and disaster

recovery? Although the answer is yes, there may have been

communication problems between IT and Facilities, or there

might have been budget issues over who should have paid for

the upgrades.