ABSTRACT
The explosive use of e-mail as a primary business commu-
nication medium over the past 10 years has been widely
heralded as a boon to companies needing to communicate
quickly and efficiently on a global scale. E-mail has many
of the benefits of its analog predecessor, standard postal
mail. It is fundamentally easy to use. It is a modern-day
appliance application with a simplified user interface and
an intuitive process:
1. Click “compose message.”
