ABSTRACT
One of the greatest challenges in any business is protecting
information-in all forms-as it moves in, out, and through
an organization. Because many of today’s enterprise com-
puting environments are ensembles of heterogeneous sys-
tems to which applications have been introduced one at a
time, integration of each application into a cohesive system
is complex. To compound the problem, paper-driven busi-
ness processes tend to have makeshift origins tailored to the
needs of the individual employees implementing the pro-
cesses. These factors work against effective information
management and protection in an organization.