ABSTRACT

One of the greatest challenges in any business is protecting

information-in all forms-as it moves in, out, and through

an organization. Because many of today’s enterprise com-

puting environments are ensembles of heterogeneous sys-

tems to which applications have been introduced one at a

time, integration of each application into a cohesive system

is complex. To compound the problem, paper-driven busi-

ness processes tend to have makeshift origins tailored to the

needs of the individual employees implementing the pro-

cesses. These factors work against effective information

management and protection in an organization.