ABSTRACT

How do we balance the correct amount of security with the

appropriate use of technological solutions? Every industry

today from consulting to manufacturing, finance to health-

care is witnessing the convergence of technology. Banks are

doing away with paper check reconciliation, replacing it

with scanning or imaging canceled checks to reduce phy-

sical storage requirements andmailing costs to customers.

Hospitals are using radiofrequency identification (RFID)

and bar code scanning to match prescriptions to the cor-

rect patients to reduce medication errors. Educational

institutions are populated with students carrying laptops,

and some schools have even gone as far as issuing

IP-based phones to their students as part of their residency

on campus. They can use the phone for making calls any-

where on campus, as though they were in their dorm, as well

as access directories and specialized Web applications. The

increased productivity, cost savings, and even life-saving

opportunities that the convergence of technology is making

possible are very exciting but also very scary.