ABSTRACT

Governance is leadership, organizational structure, and

processes that manage and control the organization’s

activities to achieve its goals and objectives by adding

value while balancing risk with return on investment. At

the heart of governance is the concept that running an

organization must be a well-organized activity carried out

by trained professionals who accept full responsibility

and accountability for their actions. The governance frame-

work must be embedded in the organization and applied to

all activities and processes such as planning, design, acqui-

sition, development, implementation, and monitoring. The

governance framework encompasses the governance envir-

onment, governance domains, and governance principles.[1]

Governance Environment

Governance takes place in the organizational environment

that is determined by existing conditions and circumstances

that include

Federal and state laws, directives, and guidelines Industry regulations and governance practices Organization mission and strategies Organization risk tolerance Organization ethics, culture, and values Organization risk tolerance Organization mission, vision, and strategic plan Organization locations and management approach

(centralized or decentralized)

Organizationpolicies,standards,processes,andprocedures Organization roles and responsibilities Organization plans and reporting Organization monitoring for compliance[2]

Governance Domains

The domains in the governance framework[3] are

Strategic planning and alignment-the forethought and capabilities necessary to deliver organizational value

Value delivery-generating the benefits promised on time and within budget

Risk management-a continuous process that starts with identification of risk (threats and vulnerabilities)

and their impact on assets, mitigation of the risk by

countermeasures, and the formal acceptance of the

residual risk by management

Resource management-deploying the right capabilities (people, facilities, hardware, software, etc.) to

satisfy organizational needs

Performance measurement-providing feedback the organization needs to stay on track or take timely

corrective measures

Principles of Governance

The principles of governance[4] are

Clear expectations

— Clear values

— Explicit policies and standards

— Strong communication

— Clear strategy

Responsible and clear handling of operations

— Competent organizational structure

— Clearly defined roles and responsibilities

— Orderly processes and procedures

— Effective use of technology

— Responsible asset management

Proactive change management Timely and accurate disclosures Independent review and continuous improvement

IT GOVERNANCE

Need for IT Governance

The pervasive use of information technology (IT) in today’s

organizations has created a critical dependency on IT that, in

turns, calls for a specific focus on IT governance. Elevating

IT from a pure managing level to the governance level is

recognition of IT’s pervasive influence on all aspects of

an organization.[5] According to a recent global survey,

chief information officers (CIOs) recognize the need for IT

governance.[6] When properly implemented, IT governance

can generate IT-related economies of scale and leverage

synergies and standards throughout the organization. IT

governance is mainly concerned with two responsibilities:

delivering IT-related value and mitigating IT-related risks.