ABSTRACT

This chapter describes a case study on how mass customisation of prefabricated timber houses might be accomplished using an integrated information management system in the design, manufacturing and sales process of tenant owned apartments and how the manufacturing process can be adapted. It investigates the needs of, and relations between, the different stakeholders in the process, e.g. between a manufacturer, a real state trustee and the finally holder of the tenant-ownership. The chapter examines the possibility to use an Information Technology system to support the design, manufacturing and customisation process instead of using traditional manually capacity for customers’ options. In the massproducing industry the design and manufacturing process is often in the handled by two separate systems, a Product Data Management system and Material/Enterprise Resource Planning system. These systems are often integrated using a common product information structure.