ABSTRACT
Effective collaborative work practices are important to any organization trying to increase productivity in their knowledge capital. The Architecture/Engineering/Construction sector of Turkey’s is one of the countries leading industries and many Turkish based construction corporations with internalized architectural and engineering services take part in international civil and large scale building projects. The organization employs five electronic settings loosely linked to conduct their exchanges: their website; an on-line forum; an internet relay chat; email; and an electronic ‘repository’. The New Knowledge Environmenfs believes teams can be more effective given three potential in the information communication technologies tool and the physical environment: ‘shared surfaces’, ‘persistent information’ and ‘extended presence’. The organizations observed infrequently engaged in knowledge transformation in their collaborations. The case studies probe into the organizations’ objectives of collaborative work activities and how the tools utilized and the environments engaged support those objectives.
