ABSTRACT
This paper argues the case for consumer research as a method for re-contextualising during the design process. The study that will be used to illustrate this was carried out within the academic field. Nonetheless, it is suggested that the approach can also be useful in commercial product development. The paper first looks at a number of fields in which user needs have been researched, such as health research, architecture, gerontology and product design. Then our research methods are described, and sample results are reported to illustrate the benefits of conducting consumer research at the beginning of new product development. Based on the known problems that older people can face in retaining autonomy in daily life, the study was designed to gain insight into the
ABSTRACT
The paper discusses the concept of pleasure within the wider context of well-being. A qualitative study was conducted by researchers at Staffordshire University, UK, to gain insight into the strategies older people use in adapting their bathroom to their needs. The aim was to point towards qualities of use of products that would better correspond with participants’ needs and wishes than currently available solutions. The study consisted of in-depth interviews in participants’ homes and focus group sessions. Visual materials were made available for the participants to use during the group discussions.
