ABSTRACT

An explanation of the structure and contents of the quality management systems of the ISO 9001:2000 and ISO 9004:2000 standards comprise a substantial part of this chapter. The ISO 9001 standard is the most widely used quality standard in the business world. The 2000 edition of the ISO 9000 family of standards incorporates quality management principles and fundamentals for quality management systems. In this chapter, the ISO 9000 family of standards is used as a basis for describing quality principles and practices for the food industry. The reader will find it useful to refer to the ISO 9001:2000 and ISO 9004:2000 standards.