ABSTRACT

Your project should have a beginning, a middle, and an end. The first two phases should occur naturally, but it may take an act of the Creator to close it down. Obviously this is particularly true for poorly defined deliverables that never quite work, or if you have been infected with that nasty scope creep virus. Traditional project management methodology teaches us that the handoff of deliverables to “maintenance and operations” is your last task before typing up your lessons learned and moving on. The inability to do so deftly can also delay closure, sometimes forever, or so it seems. In this chapter, I review what it is going to take to get there.