ABSTRACT
The evaluation of the technology environment is the last part of the informationgathering phase. The approach for the review of the technology environment is the same as that for the business process. It starts with looking at the technology in place from a “big picture” perspective and then drilling down and examining the critical technologies in more detail. Based on where you are in the methodology, you should know what the critical technologies are based on the interviews in the last phase and the business process analysis.
