ABSTRACT

Production departments tend to focus exclusively on production in its narrowest sense, while maintenance departments drown in a sea of breakdowns. Companies that neglect maintenance technology and skills training invite equipment failures, idling, minor stops, and equipment-originated quality defects. Skill is the product of personal motivation and thorough training. In total productive maintenance (TPM), the two basic approaches to training are on-the-job training (OJT) and self-development. The first step in any training program is to identify the level of knowledge, technology, skill, and competence people need to fulfill and progress in each type of task, specialization, or position. In classroom training, it is important to use the self-development approach to ensure that each person masters the required skills. This chapter describes how to improve operating and maintenance skills to the level required for effective TPM promotion. An effective training program requires a good learning model. The self-development approach is best, because it emphasizes learning through practice.