ABSTRACT

At this point, we have discussed the product development model in depth, we will now turn to the process development model. Briefly overviewed in Chapter 3, this model consists of three different models: the manufacturing process development model, the test method development model, and the packaging development model. As in the last chapter, we will discuss all phases and their steps for these models. Many of the steps are very similar to those discussed in the last chapter, and as such will only be overviewed briefly. As seen in Figures 5.1-5.3, the three models each have five development phases: project planning, conceptual design, design, production preparation, and production/service. Between each of these five development phases, there is a management milestone, which is an approval point for the management team to assess the progress of the project. The four milestones are defined as project approval, concepts approval, process approval, and production approval. Each of the phases are broken into steps. In this chapter, we will discuss each phase of the models and each step within these phases. The process development model starts with a kick-off meeting in conjunction with the product development model. This is the same meeting that was discussed at the beginning of Chapter 4. This meeting is used to develop a broad overview of the development methodology and the expectations of the product. Next, the teams begin their own tasks, but communicate their progress regularly. Then, the cross-functional process development team’s tasks will be discussed. Finally, production/service, the last phase of both the product and the process development models will be discussed. This is the phase in which the product is manufactured, tested, packaged, and distributed to customers. Within this phase’s purview is the support of the product through field service and/or customer support organizations.