ABSTRACT

Interpreting the Message • Determine the function. • Ask yourself, “What is it worth?” • Ask yourself, “Why is it needed?” • Assess the ideas presented • Ask for clarification • Ask for listing of advantages and disadvantages • Note inconsistency between verbal and non-verbal messages • Further explain conflicting message

How Can We Remember? • Put it into long-term or short-term memory • Take notes • Document or summarize findings • Follow-up with action promised • Use mental pictures to improve memory • Paraphrase key items

In summary a speaker should tell the audience what is to be covered, tell them in detail, and then summarize for them. Listen, take notes, and reserve in memory.