ABSTRACT

INTRODUCTION

A carton order-fulfillment operation is less complex with fewer value-added activities when compared to a small-item or flat-wear apparel or a garment-on-hanger (GOH) order-fulfillment operation. This is because stock-keeping units (SKUs) are received in pallets or multiple carton quantities and sent to customers in pallets, several cartons, or individual carton quantities. This chapter's objective is to identify and evaluate carton handling equipment applications, methods, and technologies that make a carton order-fulfillment operation more efficient and cost effective. These factors improve an order-fulfillment operation's profits and customer service.