ABSTRACT
In the W. Halal et al. study on organizational intelligence (OI), five key factors were identified that help comprise OI. These were organizational structure, organizational culture, stakeholder relations, knowledge management, and strategic processes. About 50% of the fastest growing companies in the US are knowledge intensive organizations, via selling the knowledge and the know-how of their employees rather than manufactured products or providing services. According to S. Mahe and C. Rieu, enterprises sometimes have to preserve knowledge, have suffered knowledge losses, need a large amount of knowledge, or need to lose knowledge. The success of the knowledge management efforts was largely due to the creation of a knowledge-friendly culture in the organization. The greater need for knowledge is typically used to master the increased variety of products. From the 1996 Knowledge Management Study, conducted by the American Productivity and Quality Center, several key findings emerged.
