ABSTRACT
This chapter discusses Deming’s Second Commandment to adopt the new philosophy. The ‘new’ philosophy is in truth about three thousand years old, and the ‘old’ philosophy is perhaps less than three hundred. The manager’s job is to get as much work out of the worker for as little pay as he can get away with. The worker’s ambition is diametrically opposed to this. This is the black and white world of Simple Simon thinking. Unlike the Old Order assumptions which are job-description based, and are concerned with trying to bend the person to fit the job, and therefore to constrain and control him or her, the New Order approach is more concerned with flexing the job to fit the person, to liberate and lead. New Order thinking is the foundation of the ‘new economic age’ referred to by Dr Deming. It is about getting more effective performance out of a workforce by controlling them less.
