ABSTRACT

Changing a culture is never an easy thing to do. It takes time to create a culture and it takes time to change it. The culture impacts the leadership and employee commitment, customer satisfaction, innovation, and ultimately reflects one's success. Changing a safety culture embodies more than just safety, and involves more than just the employees, frontline leaders, and management. Changing a safety culture involves six steps that all take time and cannot be rushed. Each step must get employee buy-in, leadership involvement, and resource allocation. Managing the change will take place in six steps: Identify, Prepare, Create, Execute, Sustain, and Monitor. It is important to get buy-in from all levels and be transparent while gaining the trust of employees. A good safety culture is something that embodies the employees, their actions, and their attitude.