ABSTRACT

Terry Winograd and Fernando Flores spearheaded the early developments in computer-supported cooperative work through their explanation of the relationship between computer technology and the design of cooperative work systems. Based on human–computer interaction design of technology that represents language, a large range of communication and coordination actions are made possible. John Short and colleagues’ formulation of the social presence theory was largely based on telecommunication technology, and quite devoid of computation technology. The materiality of group-decision support system is evidenced by four main functions of the technology for coordination which are espoused in existing publications on electronic meeting systems used in both general virtual teamwork contexts: mutual understanding, new assignments allocations, learning, and agility. Thus, flexible communicative behaviors and reduced structure overload are one set of processes that explain the materiality of technology coordination in the global software engineering coordination.