Communication skills in practice

Module 5 provides the reader with a guide to communication skills in practice. Various arenas for professionally communicating, including speaking, listening, writing, presenting, and meeting, are extensively discussed. The focus is on the central concept of communicating ethically, actively, and reflectively. Achieving high levels of communication skills involves a deep understanding of the notions of audience, range of audience, professionalism, teamwork, facial expressions, body movements and posture, gestures, eye contact, personal space, and sensitivity.