ABSTRACT
In this chapter, the authors had been delving into what it means to communicate effectively and how, as leaders we can build and work well with our teams. They encourage their teams by understanding what it means to be a follower and how they empower others by own behaviour. The table below looks at the difference between more traditional performance management interventions and more modern 'nudge' interventions: Role modelling can act as a useful 'nudge' that influences the behaviour of others, and this can work both to improve and to the detriment of performance. Despite framing appraisals as an opportunity for a useful two-way conversation between a team member and a leader, they can continue to be perceived as performance management with a sense of 'passing' or 'failing'.
