ABSTRACT

This chapter aims to identify the requisite skill set appropriate to the job and to help the individuals develop their personal profile of skills consistent with their aspirations for career development. The Conceptual and Interpersonal axes define the executive plane in the space. Competent executives should have a high score on both of those axes. The space defined by the Conceptual and Expertise axes is primarily the domain of managers in the enterprise. Tasks associated with subject-matter expertise include managing resources and work schedules, evaluating and managing team performance, controlling and mitigating operational risks, and ensuring technical quality. One of employees’ most common complaints about managers is indecisiveness. As one will never have 100% of relevant information, any manager/leader must make the most of whatever information is at hand.