ABSTRACT

New project framework focuses on significant events from projects, which have created deviations between expected results for the project and actual results. Project managers must often reconcile differing perspectives that project team members carry with regard to the events and scenarios in a project. Every project team member, every stakeholder, and every customer has their own perspectives regarding what happened or transpired in a project, and sometimes few agree on their perspectives, at least at the beginning of such discussions with regard to Lessons Learned. Often, focusing on the actions of the project teams that led to the development of the deliverables will help identify significant events that created deviations in expected versus actual results that the project team had to overcome to create the deliverables. Deliverables can also be processes, value addition functionality of base deliverables, or new project activities.