ABSTRACT

Significant project events that relate risks and outcomes, which are outside the day-to-day project business process or routine, are most likely to be candidates for project Lessons Learned. Even the most experienced project managers can sometimes feel that they have difficulty in identifying candidate events for Lessons Learned. To a project manager in the day-to-day project battle, any deviation might look like a Lesson Learned candidate. Once project Lessons Learned have been documented using the template, project organizations must choose which methods they will use to share lesson learned among the project community and future project managers. Some organizations use a set of collaboration tools such as Microsoft's SharePoint or Lotus to make Lessons Learned available to a wide range of project personnel. A number of design changes were introduced during the course of the project. The project team realized that they were designing a world-class fire suppression system for the expanding port.